zNET offers 800 (toll free) voice and e-mail support for initial configuration. Configuration is limited to one computer and one user per account. ZOTnet technical support does not provide general Internet software help or network advice. E-mail is monitored continuously and phone calls are returned within 24 hours. Focus is on connectivity to our system and email. A call back within 24 hours is our guarantee but most calls are returned within a few hours. E-mail is answered promptly with extended hours. Support is staffed "live" 7 days a week but when you call if our technicians are talking to other users you will go into a voice mail queuing system. Each technician will check messages and than make return calls. Be sure to leave a day and evening method of contact.

S U P P O R T E-mail is preferred and will give you the fastest reply. If you can not use E-mail then call our Support phone number below. E-mail: support@zotnet.net Voice Support: 800-676-9392 (toll free) S E T T I N G S ZOTNET basic configuration settings "Quickstart" Instructions for experienced Mac and Windows users A C C E S S  N U M B E R S local access numbers S I G N U P Go to our sign up page.